719 Privacy Policy — How We Protect Your Information
This Privacy Policy clearly explains how the 719 platform collects, uses, stores, and protects the personal information of users accessing our services in Malaysia.
Last updated: 2026. This policy applies to all registered users and visitors of the 719 platform.
1. Information We Collect
To provide a secure, personalised, and effective service, 719 collects several types of information from users. This information is gathered during registration, throughout your use of the platform, and via interactions with customer support.
Account Information
During registration, you will be asked to provide your full name, date of birth, a valid email address, phone number, and password. This information is used to verify your identity, manage your account, and ensure that only eligible users can access the 719 platform.
Payment and Transaction Information
When you make a deposit or withdrawal in Malaysian Ringgit (MYR), we retain transaction records including the amount, date, payment method, and transaction status. We do not store credit card numbers or bank account details directly — payment processing is handled through licensed, secure payment providers.
Device & Browser Information
The 719 platform automatically records technical information including IP address, device type, operating system, browser, screen resolution, and general geographic location. This information helps us detect suspicious activity, optimise platform performance, and ensure compatibility across the wide range of devices used by Malaysian users.
Platform Usage Data
We track in-platform activity such as games played, bets placed, pages visited, and session duration. This data is used to improve the user experience and to identify any unusual patterns that may indicate fraudulent activity.
2. How Your Information Is Used
Information collected by 719 is used exclusively for the following purposes:
- Account verification and security — ensures that only the legitimate account owner can access and manage their account;
- Financial transaction processing — processes deposits and withdrawals in MYR accurately and securely;
- Legal compliance — meets identity verification requirements and applicable legal obligations;
- Customer support — enables the 719 support team to assist you effectively with any enquiries or issues;
- Platform improvements — analyses usage patterns to improve overall performance, stability, and user experience;
- Fraud prevention — detects and blocks suspicious activity or violations of our terms of use.
719 does not use users' personal information for third-party marketing purposes without their explicit consent.
3. Cookies and Session Tracking
The 719 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
- Session cookies — stores your login credentials during an active session so you don't have to sign in repeatedly while browsing the platform;
- Preference cookies — stores preferences such as your chosen language and display settings;
- Analytics cookies — collects anonymised usage data to help us understand how users interact with the 719 platform.
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect certain platform functions, including the login process and session security.
4. Data Storage, Security and Information Sharing
Storage and Security
All personal information collected by 719 is stored on servers protected with industry-standard SSL encryption. Access to user data is restricted to authorised personnel only, and all access is logged for internal audit purposes.
We apply reasonable technical and organisational security measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These include two-factor authentication for administrative access, encryption of sensitive data, and continuous system monitoring.
User data is retained for as long as an account remains active, and for a legally prescribed period after account closure, as required for legal compliance and the resolution of any disputes that may arise.
Third-Party Sharing
719 does not sell, rent, or trade users' personal information to third parties for commercial purposes. User information may only be shared in the following limited circumstances:
- With approved payment service providers involved in processing your MYR transactions;
- When required by law, court order, or a competent regulatory authority in Malaysia;
- In cases involving investigation of fraud or financial crime related to the 719 platform;
- Third-party technical service providers who support platform operations are bound by strict confidentiality agreements.
5. User Rights and How to Contact Us
Right of Access and Correction
As a 719 platform user, you have the right to access the personal information we hold about you. You may request a copy by contacting our support team. If you find any information that is inaccurate or outdated, you have the right to request a correction and we will update our records within a reasonable timeframe.
Right to Erasure
You may request deletion of your personal information upon account closure, subject to any data retention requirements mandated by law. Deletion requests cannot be processed where there is an active investigation, an unresolved dispute, or where retention is required to fulfil a legal obligation.
Privacy Policy Changes
719 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via an in-platform notice. Continued use of the 719 platform after changes are posted constitutes acceptance of the updated policy.
For any enquiries, data access requests, or privacy-related complaints, please contact the 719 support team at: [email protected]. We also encourage you to read FAQ for answers to common questions about account security and data privacy.
Your Account, Your Data — You're in Control
Sign up for a 719 account with confidence. Our platform is built with the security and privacy of Malaysian users as our top priority.